đź“Ť Location: Geneva, IL
đź•’ Job Type: Contract
💰 Compensation: $45–$60/hr
About Us
Termondt is a growing technology services company specializing in IT support, network administration, and hardware/software troubleshooting for small businesses and individuals. We pride ourselves on delivering reliable and efficient IT solutions with a focus on customer satisfaction.
Job Summary
We are seeking a skilled and customer-focused IT Support Technician to join our team. The ideal candidate will be responsible for diagnosing, repairing, and maintaining computer hardware, software, and networks. This role requires hands-on experience, strong problem-solving skills, and excellent communication abilities.
Key Responsibilities
- Diagnose and troubleshoot hardware, software, and network issues.
- Install, configure, and maintain operating systems, applications, and peripherals.
- Perform routine maintenance and system updates to ensure optimal performance.
- Assist customers with technical support via phone, email, or in-person.
- Set up and configure new computers, servers, and network devices.
- Recover data and perform system backups as needed.
- Document technical procedures and solutions for future reference.
- Stay up-to-date with the latest technology trends and cybersecurity best practices.
Qualifications & Skills
- Proven experience as a Computer Technician, IT Support Specialist, or similar role.
- Strong knowledge of Windows, macOS, and Linux operating systems.
- Familiarity with networking concepts (TCP/IP, routers, switches, firewalls).
- Experience with hardware diagnostics, repair, and upgrades.
- Ability to install and configure software, including security tools.
- Strong analytical and problem-solving skills.
- Excellent customer service and communication skills.
- Certifications such as CompTIA A+, Network+, or equivalent are a plus.
Preferred Qualifications
- Experience with cloud services (AWS, Google Cloud, Microsoft 365).
- Knowledge of cybersecurity best practices.
- Ability to troubleshoot and repair mobile devices.
Why Join Us?
âś… Competitive salary and benefits
âś… Flexible work environment (Remote/In-Person/Hybrid)
âś… Opportunities for growth and certifications
âś… Hands-on experience with cutting-edge technology
How to Apply
Interested candidates should submit their resume and a brief cover letter to [Your Email or Application Link].
🔹 Join us and help businesses and individuals stay connected and productive!